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We are Omnevo.
Let's change digital commerce – together.

At Omnevo we blend sector-leading expertise in technology with in-depth experience in your industry; we know your challenges and your opportunities – and we know the end-to-end solutions that will drive your performance higher. Backed by the AOE group with 250+ employees, we have incorporated AOE's agile DNA into our day-to-day work with large enterprises, making us a uniquely dynamic and effective end-to-end partner.

AOE Group & history

Molded from the merger of AOE's leading aviation commerce technology OM3 and catering and supply chain expert SHIFTEO, we are setting out to change the travel commerce ecosystem permanently. As a subsidiary of AOE, Omnevo can draw on over 250 experienced developers providing customizations and integration solutions in addition to its product suite.

Our platform solutions combine E-Commerce and experience management based on powerful technologies that are scalable, secure and proven to deliver new efficiencies and performance gains. Our support to clients is optimized through agility in the way we work, adapting our processes and tailoring solutions precisely to your needs at every stage – in everything from initial project planning to post-launch support, we adapt to your needs and maximize the solutions that will deliver the performance you need.

Worldwide – yet right next to you

Omnevo locations

  • Wiesbaden, Germany, Omnevo headquarter, product development office
  • Krefeld, Germany, product development office
  • Tangier, Morocco, product development office
  • Paris, France, project office

AOE group facts & figures:

  • Founded 1999
  • 6 global locations with headquarter in Wiesbaden, Germany
  • €28M+ yearly turnover
  • Majority ownership by the founders
  • 20 years of E-Commerce, supply chain, operations and customer experience expertise

Climate Change Awareness

Being a company with a relatively high energy-consumption business, we take our responsibility towards climate change very seriously. We operate large server farms for our customers. Also, we operate in the aviation business, which creates a relevant footprint of around 5 % of CO2 contribution in the global climate change footprint. Here are some of the key steps taken by Omnevo and AOE towards offsetting our climate contribution:

  • We follow at minimum a net-zero policy for our entire footprint.
  • We procure only 100 % renewable energy for all of our offices and internal server infrastructure.
  • We offset 200 % of our entire business mobility (flights, cars etc.) via atmosfair.
  • We do regular large scale tree planting campaigns.

Supporting you with expertise and experience

Catering Background

Experienced senior-level experts with many years of hands-on specialist experience.

IT Systems & Platforms

A highly experienced team of developers and architects with decades of experience in agile delivery of complex integration projects.

Aviation Expertise

In-depth understanding of how airlines and airports function and their operational and customer requirements.

Supply Chain Skills

Utilizing their direct supply chain experience and expertise our team has delivered projects covering complex supply chain issues.

Operational Complexities

We understand airline operations – not just from the IT perspective but holistically from years of experience among our leadership team.

Agile DNA

We believe in the agile approach of collaborative development, based around our customers' needs as well as early delivery and incremental improvements rather than big-bang releases.

Driving ancillary revenue growth for

Insights

Aviation

Leadership insights on digital ancillary revenue recovery

From major FSCs to small LCCs, digitalization provides the most effective, low-cost path to new levels of operational efficiency and revenue recovery to all airlines. Kian Gould, Chairman of digital revenue innovators Omnevo, explains 5 reasons why. Let’s start on the bottom line: any airline – including everything from flagship FSCs to small regional LCCs – can now cost-effectively digitalize their attack on the recovering market and seize the digital route to recovery. Let me explain why.

Aviation

Press release: Omnevo and Fraport extend long-term partnership by 5 more years

Frankfurt, July 14th, 2021 - Omnevo, leading provider of revenue-increasing digital platform solutions for airports and airlines and part of the AOE Group, and Fraport AG, owner and operator of Germany's largest airport, announced today that Frankfurt Airport goes live with the latest advanced version of Omnevo's award-winning omnichannel e-commerce solution. Additionally, the two companies announced that they have extended their long-term partnership for another five years to further develop the digitalization of the airport's range of products and services for the almost 70 million passengers (before COVID-19) who travel through Frankfurt Airport each year. With go-live, the existing digital solution platform, which Omnevo’s parent company (AOE) had originally developed for Fraport, was migrated to the latest Omnevo product version. Through its original partnership with AOE Fraport utilized the OM³ digital platform (now known as Omnevo) to become the world’s first omnichannel airport focused entirely on omnichannel both before and, especially, during the pandemic. The newly enhanced Omnevo cloud solution enables the operation of a complete airport marketplace solution for all travel retail sales at a fraction of the costs previously required for such a leading ecosystem, creating new revenue opportunities for crisis-hit airports of any size. Thanks to the highly flexible SaaS solution, Fraport has also effectively future-proofed its digital strategy by integrating directly in the Omnevo product roadmap, enabling it to benefit from Omnevo’s strategy of continuous improvements to the solution.

Aviation

A personal perspective on leadership

The past year has been extraordinary in so many ways and, while the tragic impact on lives takes precedence, we’ve also had to deal with the huge changes in our working life too. As the crisis developed early last year, I was busy planning in my new role as CEO of Omnevo - AOE’s new specialist product division - positioned as a digital solution pioneer in the travel industry, launching in early 2021. As the crisis grew, this became the most challenging experience of my career, but I’ve been surprised to find that it’s also become one of the most instructive and rewarding experiences too. Creating and launching any new company is always a huge challenge but we suddenly faced extraordinary new barriers as the way we do business had to be transformed. Much of 2020 was spent planning the new company and today, still operates almost exclusively remotely. Many of us, including some of the founders, worked together for almost a year but have still not actually met in person! Yet we already operate successfully in a global network and are scaling and winning new business. Omnevo is a truly virtual organization; this is how we were born and that is how we thrive. In this short time, we’ve already made our mark on this industry, with a culturally diverse, agile and highly committed team working alongside customers of all sizes around the globe. We’re gaining a lot of attention because we are recognized as game changers - and that innovative spirit is integral to our team spirit. We are committed to being the digital challengers and innovators in the travel and mobility industry – an ethos drives us every day. And it’s working. But what is the glue behind this, what makes us successful? Why is it working and, in these bizarre working conditions, how did we manage to get the team so well and engage with our customers so quickly? I’m obviously proud of what we’ve achieved but I want to share my personal perspective on how we made this happen and hope that it will resonate with others in the industry - and, hopefully, help you with your management challenges too.

Aviation

The Digital Travel Experience Platform of the Future

COVID-19 has caused a near universal consumer adoption of digital far beyond just search and discovery. Globally, across almost every demographic, international lockdowns have got us accustomed to pre-order, pre-select and home delivery for many of our retail and service transactions. These rapid and continuing shifts in digital behavior inevitably affect the post-crisis traveler journey. As flights slowly resume, airlines, airports and associated service providers will no longer enjoy the luxury of resurrecting 'high touch' retail or food & beverage. Shopping and food & beverage are, of course, two of the most essential experiential elements in any travel journey. As travel restarts, travelers will now expect convenient digital access to these types of products as well as an overriding commitment to hygiene, sustainability and safety. And there is every reason to believe that these expectations will extend across the travel life cycle - from airport, to inflight and post flight. If you were an airline now, given the devastating onslaught of the pandemic on revenues and cash flow, just how and where would you start? Where exactly are the incremental revenue generation opportunities and cost savings to be found?  Let's start by understanding the three key challenges:

Aviation

Why the travel industry needs an Ancillary ERP solution

At Omnevo, we’ve evolved beyond the traditional ERP model by developing a unique Ancillary ERP system specifically designed to meet the needs of travel and hospitality providers

Aviation

Omnevo partners with dnata to set new digital F&B retailing standards for airlines

Omnevo and dnata to develop its on-board and pre-order catering program for one of its flagship inflight retail customers, setting new industry benchmarks in digital retailing and catering management.

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