Traveller browsing duty free products
Commerce · Sell

The duty free experience, anytime, anywhere

Omnevo's Duty Free Marketplace connects travelers to a global network of brands and products - before, during and after their journey.

24/7
shopping window across the journey
No shelf limit
range beyond terminal floor space
EUR 1B+
transaction value handled a year
Why it matters

Duty free is no longer limited to airport shelves.

With Omnevo's Duty Free Marketplace, passengers can shop luxury brands, local goods and exclusive offers online around the clock, for delivery at home, onboard or at the airport. Trusted by Emirates, Frankfurt Airport and Auckland Airport, our solution blends ecommerce convenience with the magic of travel retail.

A shop thattravels with the passenger

Reach travelers in the weeks before departure and the days after arrival, not only in the 40 minutes at the gate.

Engagement anytime

Before, during and after travel, on any device.

Expand product range

No shelf space limitations on what you can offer.

Integrated promotions

Targeted campaigns by route, season or passenger profile.

Multiple fulfillment options

Home delivery, gate pick-up or onboard hand-off.

Omnichannel growth

Link with pre-order, onboard POS and loyalty programs.

Campaign measurement

Track product and campaign performance in one place.

Ecommerce mechanics,travel retail rules

Allowances, border rules and fulfillment routes are handled as part of the platform.

Traveller shopping duty free online

Passenger browses

Via your website, app or a partner portal, with journey-aware merchandising.

Secure checkout

Multiple payment options and currencies, compliant by market.

Flexible fulfillment

Order routed to warehouse, airport or onboard delivery.

Performance tracking

Product and campaign optimization from live sales data.

The Omnevo advantage

Single-marketplace platforms sell products.We connect them to the journey.

Omnevo offers an end-to-end retail ecosystem that integrates with booking systems, loyalty programs and in-flight sales for a seamless passenger experience.

Booking systems
Loyalty
In-flight sales
Gate pick-up
Home delivery
One platform, one commercial team, one roadmap - across every passenger touchpoint.

Browse our travel retail case studies

CUSTOMER STORY
Emirates

A pre-order duty-free store that rivals a luxury department store, with orders delivered to the seat. How Emirates relaunched EmiratesRED as the first phase of a connected retail ecosystem.

Read more →
CUSTOMER STORY
Frankfurt Airport

Hundreds of retailers, more than 30 systems and a twelve-month delivery window. How Frankfurt Airport turned its retail estate into a marketplace that never closes, then renewed for five more years.

Read more →
CUSTOMER STORY
Auckland Airport

19 million passengers a year, and a conversion problem. How Auckland Airport built The Mall into a 24/7 retail channel and grew online revenue 30% year on year.

Read more →

Ready to take duty free beyond the terminal?

Let's create a marketplace that travels with your passengers.