Sell the whole terminal, not just the store the passenger walks past
One catalog across concessions, the airport app and collection points, so a passenger can buy in the lounge and pick up at the gate.
Passenger spend is capped by the walk between gate and shop
Retail income depends on footfall through a physical door, while more passengers arrive later, move faster and stay in the lounge or at the gate.
Footfall is not the whole market
Passengers with a tight connection or a long wait at the gate never reach the retail zone.
Concessions run separate systems
Every operator has its own catalog and data, so the airport cannot see or sell the whole range.
The app does not sell
Wayfinding and flight status are solved. Commerce in the same app usually is not.
Where airport revenue actually sits
From booking to boarding, every step of the terminal journey can carry a transaction.
Before: Reserve before travel
Passengers browse and pay online, then collect airside without queueing.
In terminal: Buy from anywhere
A QR code in the lounge, at the gate or on the app opens the full terminal range.
Handover: Collect or deliver
Gate collection, airside pickup point or home delivery, tracked as one order.
After: One commercial view
Sales across concessions and channels reported together, per terminal and per flight.
What an airport runs on Omnevo
Works alongside existing concession agreements and point of sale, not instead of them.
Auckland Airport put its whole retail catalog online in one place, so passengers can reserve before they fly and collect on the way to the gate.
What would the terminal sell if every gate were a shop?
Book a discovery call. We will map your passenger flow, your concession mix and the spend you are currently losing to the walk.