Crew meals are a contractual obligation, a dietary responsibility and a recurring cost. Omnevo's Crew Meal Pre-Order lets every crew member choose ahead, so the right tray is on the right aircraft for the right person.
Crew catering is still run on spreadsheets, WhatsApp messages and standing orders - so galleys load a generic count, meals go uneaten, and the one crew member with an allergy gets a tray they cannot touch.
Omnevo's Crew Meal Pre-Order gives crew a simple app or web flow to select their meal for upcoming duties, pulled from their roster. Catering receives an exact, named uplift per sector; operations sees compliance against agreements; and finance finally sees what crew catering actually costs, route by route.
Built with the same accuracy discipline as passenger pre-order, applied to the people who work on board.
Crew see only the duties they are assigned, so orders can never land on the wrong sector.
Requirements are stored on the crew profile and travel with every order to the galley.
Load to actual crew numbers instead of a padded standing order on every rotation.
Evidence that contractual meal entitlements were offered and provided, per duty.
Roster swaps and standby call-outs update the catering manifest up to the cut-off.
See crew catering spend and uptake by base, fleet and route in the same reporting.
Crew Meal Pre-Order connects your crew management system to the same catering and logistics backbone as onboard retail.
Duties are pulled from your crew management system, so every crew member sees their own upcoming sectors.
Meal selection on phone or web, within the entitlement rules for their rank, duty length and base.
The caterer receives exact counts and special requirements per sector, ahead of the loading cut-off.
Crew trays are identified in the galley and consumption is recorded back for billing and forecasting.
Running crew meals on a standalone tool means a second integration, a second forecast and a second invoice to reconcile. Omnevo handles crew and passenger catering on one platform - one stock position, one caterer interface, one set of numbers.
One airline group, four hubs, four different partner structures, one retail platform. How Air Arabia moved a paper-based inflight operation onto Omnevo across Sharjah, Abu Dhabi, Morocco and Saudi Arabia.
Let's look at your rosters, entitlements and caterer set-up, and map what pre-order would change.
