Crew meals are a contractual obligation, a dietary responsibility and a recurring cost. Omnevo's Crew Meal Pre-Order turns that obligation into flexibility — every crew member selects what they want ahead of time, with the option to upgrade.
Crew catering is often disconnected from the actual roster — galleys load a generic count, and individual preferences or allergies can get overlooked.
Omnevo's Crew Meal Pre-Order gives crew a simple app or web flow to choose their meal from a real menu ahead of their duties, pulled from their roster — turning a routine obligation into something that boosts crew satisfaction. Catering receives an exact, named uplift per flight; operations sees compliance against agreements; and finance finally sees what crew catering actually costs, route by route.
Built with the same accuracy discipline as passenger pre-order, applied to the people who work on board.
Crew see only the duties they are assigned, so orders can never land on the wrong flight.
Requirements are stored on the crew profile and travel with every order to the galley.
Load to actual crew numbers instead of a padded standing order on every rotation.
Evidence that contractual meal entitlements were offered and provided, per duty.
Roster swaps and standby call-outs update the catering manifest up to the cut-off.
See crew catering spend and uptake by base, fleet and route in the same reporting.
Crew Meal Pre-Order connects your crew management system to the same catering and logistics backbone as onboard retail.
Duties are pulled from your crew management system, so every crew member sees their own upcoming sectors.
Meal selection on phone or web, within the entitlement rules for their rank, duty length and base.
The caterer receives exact counts and special requirements per sector, ahead of the loading cut-off.
Crew trays are identified in the galley and consumption is recorded back for billing and forecasting.
Running crew meals on a standalone tool means a second integration, a second forecast and a second invoice to reconcile. Omnevo handles crew and passenger catering on one platform - one stock position, one caterer interface, one set of numbers.
One airline group, four hubs, four different partner structures, one retail platform. How Air Arabia moved a paper-based inflight operation onto Omnevo across Sharjah, Abu Dhabi, Morocco and Saudi Arabia.
Let's look at your rosters, entitlements and caterer set-up, and map what pre-order would change.
