Omnevo Wins Innovation Award in the 2025 Railway Technology Excellence Awards for Transforming Onboard Retail Experience
Wiesbaden, Germany – 23.05.2025 – Omnevo, a leading provider of retail technology solutions for the travel sector, has been awarded the Innovation Award in the Onboard Retail category at the 2025 Railway Technology Excellence Awards. This prestigious accolade recognises Omnevo’s outstanding contribution to modernising the onboard retail experience in rail through its digital Order-at-Seat solution.
The Railway Technology Excellence Awards, powered by GlobalData’s business intelligence, is one of the industry’s most respected and comprehensive recognition programmes. The awards celebrate forward-thinking organisations that are driving innovation and positive transformation across the global rail industry.
Omnevo’s Order-at-Seat solution was recognised for its pioneering approach in enhancing passenger convenience, operational efficiency, and overall satisfaction. The digital platform allows passengers to browse real-time menus, place orders, and opt for either seat delivery or collection from the restaurant car via their personal devices. This innovation addresses long-standing challenges in onboard retail by reducing unnecessary movement and wait times, delivering a seamless dining experience for commuters, families, business travellers, and tourists alike.
Beyond passenger convenience, Omnevo’s technology delivers considerable operational advantages for train operators and onboard staff. Real-time inventory management helps minimise food waste, while integration with logistics and fulfilment systems streamlines supply chain operations and reduces administrative burden. The platform’s automation capabilities also support dynamic pricing, personalised promotions, and more efficient crew deployment—aligning with industry objectives for sustainability and improved service delivery.
The solution further empowers operators to personalise the onboard retail offering according to different passenger profiles. With dynamic menus and targeted promotions, operators can present tailored meal choices, bundled deals, and premium upgrades—creating new revenue streams and enhancing the passenger experience.
“We’re incredibly proud to receive the 2025 Railway Technology Excellence Award for our Order-at-Seat solution. This recognition reflects our commitment to transforming the onboard experience through smart, seamless digital tools—not just for passengers, but for crew as well. We’re excited to continue supporting rail operators in elevating service and unlocking new opportunities through technology.”
– Grégory Senaud, Head of Train Services at Omnevo
Founded in 2021 and headquartered in Wiesbaden, Germany, Omnevo partners with airports, airlines, and rail operators worldwide to optimise ancillary revenue and deliver next-generation retail experiences across the travel industry.
For media inquiries, please contact:
Laura Gambell
Marketing Director
laura.gambell@omnevo.net
About Omnevo
Omnevo is the preferred omnichannel evolution partner for airports, airlines, and rail operators in the travel retail technology space. Specialising in enabling mobility and hospitality providers to maximise ancillary revenue, Omnevo’s modular platform empowers partners to take full control of their retail strategy across pre-order, onboard, and post-travel touch points.
About the Railway Technology Excellence Awards
The Railway Technology Excellence Awards is an independent recognition program powered by GlobalData, analyzing over 1 billion datasets annually to recognise and rank top-tier companies and their achievements in over 200 countries. The Awards honour innovation, business expansion, environmental initiatives, and more, serving as a voice of authority in the global railway industry.
